Phases of Intercultural conflict

There are five stages of the intercultural conflict:

• The latent conflict: exposing the conditions leading to the conflict, giving the different values, different beliefs...
• The perceived conflict: the frustation period, lead by the differences awareness.
• The felt conflict: the envolvment of emotional reactions.
• The manifest conflict: conflict behaviors are exhibited, by aggression, verbal display. The conflict is officially recognized. The communication skills and the peacemaking abilities are used.
• The conflict aftermath: outcomes of conflict, which can be productive or counter productive.

A conflict is a useful process when appropriate communication skills and conflict management are used.